Frequently Asked Questions

Answers about the free test, your results, the one-time report, payment, access, refunds, and your privacy.

The test

Is the test free, and do I need an account?

The test is free and you do not need a password or account to take it. When you finish, we ask for your email address, or a Google sign-in, so we can save your result and email you a link to it. That same email is used if you later unlock the full report.

How does the test work, and how long does it take?

You rate 60 short statements on a five-point scale from Strongly disagree to Strongly agree, with Neutral in the middle. There is no timer, and most people finish in about ten minutes. Each answer counts toward one of four preference pairs, and the stronger side of each pair becomes one letter of your type.

What happens if I stop before I finish?

Your answers so far are saved in this browser on this device, so you can come back and carry on where you left off. An unfinished test is never sent to us, which also means it will not follow you to another browser or device.

Is there an app or an offline version?

Not right now. The test and the report run in your web browser on a phone, tablet, or computer, and they need an internet connection. A reasonably current browser with JavaScript and local storage turned on is all you need.

Is the test available in other languages?

Not at the moment. The site, the test, and the full report are in English only.

Your results and accuracy

What do the four letters mean?

Each letter is one side of a pair: Extraverted or Introverted (social energy), Sensing or Intuitive (how you take in information), Thinking or Feeling (how you decide), and Judging or Perceiving (how you like to structure your time). The four pairs combine into 16 types, from INTJ to ESFP, and each type has a short nickname such as The Strategist or The Host.

Which theory is the test based on?

It uses the familiar 16-type model built on four preference pairs, an approach that traces back to Carl Jung's writing on psychological type. The statements and the scoring method are our own.

Is this the official MBTI test?

No. MBTI and Myers-Briggs are trademarks of The Myers-Briggs Company, and UnlockPersonality is not affiliated with or endorsed by it. Ours is an independent test that uses the four-letter format with its own statements and scoring.

How accurate is my result?

Your result reflects how you described yourself on the day you took the test, so treat it as a starting point for reflection rather than a final verdict. When a letter lands at 55% or below, the report flags it as a close call and points to the neighbouring type, so you can read both.

Why did I get a different type on a retake, or on another website?

Letters near the middle can flip between takes, and your mood or situation can shift how you answer, which is normal for any self-report test. Other websites use different statements and scoring, so results will not always match. You can retake our test as often as you like, free of charge.

Can I use the test to screen job applicants or employees?

No. The test is not designed or validated for decisions about other people, including hiring, promotion, admissions, or any other screening, and our Terms do not allow that use. It is meant for your own reflection.

Is this a medical or psychological diagnosis?

No. It is a self-report questionnaire for personal insight, not a clinical assessment, and it cannot diagnose or treat any condition. If you are worried about your health or wellbeing, please speak to a qualified professional.

The full report

What is in the full report?

Your four-letter type and nickname, your percentage on each of the four pairs, and chapters on career and workplace, personal growth, and relationships with partners, friends, and family. It is built from the result of the test you finished.

What can I see before I pay?

After the test, the results page confirms your result is ready and shows what the report includes. Your four-letter type, trait scores, and chapters stay hidden until your payment succeeds.

Do you email my results, or can I download or print them?

The report opens in your browser as soon as your payment is confirmed, and we do not email results or offer a PDF download. You can use your browser's own print or save as PDF option on the report page, and our Terms allow one personal copy for your own use. You can also reopen the report on any device with Restore or Log in.

Can I share my results or compare them with friends?

There is no built-in sharing or comparison tool. You are welcome to tell people your type, describe your results in your own words, and send friends a link to the free test so they can take it themselves. Please never forward your restore links or login codes.

Where can I read about careers and relationships for my type?

In the full report. After you unlock, it includes chapters on strengths and weaknesses, careers and the workplace, romance, friendship, parenting, and personal growth for your type.

Can I update my report after a retake?

Yes. Log in first with the email you used at checkout, then finish the new test and continue on the results page with that email. Because it already has an unlock, you are not charged again and your report switches to the new result, which replaces the old one. If you are not logged in, we email you a login link instead and your saved report stays as it was.

Pricing and payment

How much does the full report cost?

US$19.99, paid once, reduced from a list price of US$29.99. Any sales tax, VAT, or GST that applies is shown at checkout before you pay. If your card is in another currency, your bank may add its own exchange rate or fee.

Is it a subscription? Will I be charged again?

No. It is a single payment with no subscription, free trial, or renewal, so there is nothing to cancel later. You will not be charged again for the same report.

Which payment methods can I use?

Visa, Mastercard, and American Express. Apple Pay and Google Pay may also appear, depending on your device, browser, and country.

Why is a different company name on my receipt or statement?

Our checkout is run by Dodo Payments, which acts as Merchant of Record. That means its name may appear on your receipt or card statement instead of ours, and it may email you the payment receipt.

How secure is checkout?

You enter your card or wallet details on the Dodo Payments checkout, not on our site, and we never receive or store your full card number or security code. Our site is served over an encrypted HTTPS connection.

Do you offer discounts or coupon codes?

The current price of US$19.99 already includes a reduction from the US$29.99 list price, and it is the same for everyone. We do not run coupon codes or upgrade offers at the moment.

Access, restore, and log in

How do I open my report on another device or after clearing my browser?

Go to Restore and enter the email you used at checkout. If that email has an active unlock, we send a one-time link, valid for 45 minutes, that opens your report on that device.

How does Log in work? Do I need a password?

There are no passwords. Enter the email you saved your result to, or used at checkout, on the Log in page and we email you a sign-in link and a 6-digit code, both valid for 45 minutes. You can also continue with Google. Once signed in, you stay signed in on that browser for up to 30 days.

Can I sign in with Google?

Yes. Choose Continue with Google when you save your result, on the Log in page, or on the Restore page. Use the Google account with the same email address you used at checkout so your full report opens.

I did not get the restore or login email. What should I do?

Check your spam, junk, and promotions folders, and make sure you typed the exact email you used at checkout. For privacy, the Restore page shows the same message whether or not an unlock is found, so a typo will not show an error. Links expire after 45 minutes, so request a fresh one if needed, and contact us if nothing arrives.

I lost access or mistyped my email at checkout. Can you help?

Yes. Email [email protected] with the address you think you used and roughly when you paid. Once we have verified the purchase, we will help you get back into your report.

I used a shared or public computer. How do I sign out?

Use Log out in the site menu, then clear your browser data for this site. Anyone using the same browser profile may otherwise see the result and report saved there.

Refunds and billing problems

Can I get a refund?

The report is digital content supplied as soon as your payment succeeds. We refund the price you paid if the report fails to load or unlock, or is materially not as described, and we cannot fix it within a reasonable time; if you were charged twice for the same report; or if the charge was not authorised. Your statutory consumer rights are not affected.

How do I request a refund?

Email [email protected] within 14 days of purchase, from or quoting the email you used at checkout, and briefly describe the problem. For an unauthorised charge, write as soon as you notice it. We aim to reply within two business days.

Can I get a refund if I disagree with my result or change my mind?

Outside the cases above and your legal rights, we do not refund simply because you disagree with your result or changed your mind after the report was supplied. We may still look at other requests case by case, so feel free to write to us.

How long does a refund take, and what happens to my report?

Approved refunds go back to your original payment method through Dodo Payments, and your bank usually takes 5 to 10 business days to show them. Once the refund is processed, access to the full report is switched off.

I paid, but my report did not unlock.

Payment confirmation can take a moment to reach us. Refresh the page or use Restore with your checkout email. If it still does not open, email us with your checkout email and we will investigate; if we cannot supply the report, you get a full refund.

I was charged twice, or I do not recognise a charge.

A duplicate charge for the same report is refunded. A charge from Dodo Payments may be your UnlockPersonality purchase; if you did not make it, tell us straight away. Please contact us before opening a dispute with your bank, because a chargeback switches report access off.

Privacy and your data

What do you keep from my test?

When you finish, your answers are sent to our server to be scored, and the answers themselves are not stored. We keep the scored profile (your type code, trait percentages, and portrait choice) under a random ID with no name or email attached. If you buy the report, that profile is linked to your checkout email.

Do you sell my data or track me?

No. We do not sell or share personal data for advertising, and we do not show ads or work with ad networks. We use Google Analytics to measure how the Site is used. The other cookies and browser storage we use save your test, show your result, keep your purchase available, and sign you in. The contact form is protected by Google reCAPTCHA.

Will you send me marketing emails or a newsletter?

No. We do not have a newsletter or send marketing emails. The only emails we send are restore links, login links and codes, and replies to your messages; Dodo Payments may separately send your payment receipt.

How long do you keep my data?

Results that were never linked to a purchase are deleted or anonymised within 12 months. Purchase records are kept for tax, accounting, and legal reasons, generally up to 8 years. The Privacy Policy lists every retention period.

How do I delete my data?

Email [email protected], ideally from your checkout email, or choose Privacy request on the contact form. We delete what we are not legally required to keep, but once purchase data is deleted we can no longer restore your report. To remove the copy on your device, clear your browser data for this site.

Using our content and other questions

Can I link to your site?

Yes. You are welcome to link to any public page, such as the home page or the free test. Please do not frame or mirror our pages, or use our name or logo in a way that suggests we endorse you.

Can I quote or cite your articles?

Yes, for short quotes with credit to UnlockPersonality and a link to the page you quote. For anything more, such as republishing, translating, or commercial use, please ask us first.

Do you offer team reports, an API, or an affiliate program?

Not at the moment. Each report is personal, built from one person's test and linked to the email entered at checkout. For press or partnership questions, choose Press and partners on the contact form.

How do I contact you?

Email [email protected] or use the contact form, which is protected by reCAPTCHA. We usually reply within 2 business days. UnlockPersonality is operated by CyberRudra Technologies in India.

Still deciding?

Take the free test first. Unlock the full report once if you want your type and chapters.

Already unlocked? Restore with email or contact us.