Terms & Conditions

1.1 What these Terms cover. These Terms & Conditions (the “Terms”) govern your access to and use of UnlockPersonality, the Free Test, your Results, and any Report you buy. They form a legally binding contract between you and us.

1.2 How you accept. You accept these Terms when you first do any of the following: browse the Site, start or complete the Free Test, view your Results, begin or complete checkout, restore a purchase, sign in, or send us a message. If you buy the Report, completing checkout also confirms that you accept the version of these Terms in force at that time. If you do not agree to these Terms, please do not use the Service and do not complete checkout.

1.3 Other documents. Our Privacy Policy explains how we handle personal information and forms part of the information we give you about the Service. The price and description of the Report shown on our Pricing page and at checkout at the time of your purchase also form part of your contract.

1.4 Your statutory rights come first. Nothing in these Terms removes or limits any right you have as a Consumer that the law where you live does not allow a business to remove or limit. Where a clause in these Terms conflicts with such a right, that right prevails and the clause applies only to the extent the law permits. Section 12 summarises those rights by region.

1.5 Keeping a copy. You can save or print this page at any time. If you would like a copy of the version that applied to your purchase, email us and we will send it.

In these Terms, the following words have the meanings below. Headings are for convenience only, and words such as “including” and “for example” do not limit the words that come before them.

• “we”, “us”, “our” means CyberRudra Technologies, the operator of the Service, described in Section 3.
• “you”, “your” means the person using the Service. If you use the Service on behalf of an organisation, “you” also includes that organisation, and you confirm that you have authority to bind it.
• “Service” means the Site, the Free Test, the Results, the Report, the restore and sign-in features, and any related features, emails, and support we provide.
• “Site” means the website at unlockpersonality.com and its pages and subdomains.
• “Free Test” means our free self-report personality questionnaire of 60 statements that assigns one of 16 four-letter types.
• “Results” means the scored profile produced from your Free Test answers, including your four-letter type code, a short type portrait, and trait metrics, together with any preview we show without payment.
• “Report” means the full personalised report that becomes available after a successful one-time payment, as described on the Pricing page at the time of purchase.
• “Content” means all material made available through the Service, including the questions, scoring method, type descriptions, report chapters, text, graphics, design, layout, logos, and software.
• “Access” means your right to view the Report, which is linked to the email address used at checkout and to any signed-in session or restore link connected to it. The Service does not use password accounts.
• “Payment Provider” means Dodo Payments, which provides checkout and acts as Merchant of Record and reseller for Report purchases, and any successor provider we tell you about.
• “Consumer” means an individual acting wholly or mainly for purposes outside their trade, business, craft, or profession, or anyone treated as a consumer by the consumer protection law that applies to them.

3.1 Operator. The Service is operated by CyberRudra Technologies, 6, Keshav City, Vrundavan Nagar, Sindhi Meghe, Wardha, Maharashtra 442001, India.

3.2 Contacting us. You can reach us by email at [email protected] or through our contact form. The same address is used for support, refunds, complaints, and the Grievance Officer described in Section 20.

3.3 Independence. UnlockPersonality is an independent product. We are not affiliated with, endorsed by, or sponsored by The Myers-Briggs Company, the Myers & Briggs Foundation, 16Personalities, personality.co, or any other personality test publisher.

4.1 Buying the Report. You must be at least 18 years old, or the age of legal majority where you live if that is higher, to buy the Report or enter into a contract with us. By completing checkout you confirm that you meet this requirement and that you are using a payment method you are authorised to use.

4.2 Children. The Service is designed for adults. The Free Test is not directed at children under 16, and anyone under 13 must not use the Service at all. We do not knowingly collect personal information from children under 13.

4.3 If we learn a user is underage. If we learn that a person below the relevant age has used the Service or bought a Report, we may delete the related Results and turn off Access. Where a purchase was made by a minor, a parent or guardian may contact us and we will refund it.

4.4 Lawful use. You may use the Service only where doing so is lawful for you. You must not use the Service if you are barred from receiving it under the laws that apply to you.

5.1 What the Service is. The Service offers a free self-report questionnaire that sorts your answers across four preference pairs into one of 16 four-letter types, and an optional paid Report that explains your type, trait scores, and themes such as career and workplace, personal growth, and relationship patterns. It is intended for personal insight, curiosity, and self-reflection.

5.2 Not the MBTI assessment. The Free Test is our own instrument. It is not the official Myers-Briggs Type Indicator® (MBTI®) assessment, it is not administered by a certified MBTI practitioner, and it is not affiliated with or endorsed by The Myers-Briggs Company. References to “16 types” or to four-letter type codes describe a widely used general framework, not a licensed product.

5.3 Not clinical, medical, or diagnostic. The Service is not a medical, psychiatric, psychological, or clinical assessment. It does not diagnose, treat, or predict any condition, and it is not a substitute for advice from a qualified professional. If you have concerns about your health or wellbeing, please speak to a doctor or other qualified clinician. If you are in crisis, contact your local emergency services.

5.4 Not for decisions about other people. The Service has not been designed or validated for, and must not be used for, any decision about any person, including:

• hiring, rejecting, promoting, disciplining, managing, or dismissing employees, contractors, or candidates
• school, college, university, or course admissions, placement, or grading
• credit, lending, insurance, tenancy, or other eligibility decisions
• legal, immigration, custody, or similar proceedings
• any medical, psychological, or care decision

5.5 Results can vary. Results are based entirely on how you answer the statements at a particular time. Your mood, circumstances, understanding of a statement, and the way you see yourself can all affect your answers. Where a preference is close, a retake may give a different type. We do not claim that any Result or Report is complete, permanent, scientifically definitive, or an accurate account of who you are.

5.6 Your decisions are your own. Any choice you make after reading your Results or Report, for example about your career, studies, relationships, or health, is yours. We encourage you to weigh other information and, where appropriate, professional advice. Section 24 explains how our liability is limited, subject always to the rights described in Sections 1.4 and 12.

6.1 No payment needed. You can take the personality test without paying. You may retake it as often as you like. When you finish, we ask for an email address, or a Google sign-in, to save your result before the results page opens (Section 6.7).

6.2 While you answer. While you are working through the statements, your progress is saved in your browser’s local storage on your device, so you can pick up where you left off in the same browser. An unfinished test is not sent to us.

6.3 Scoring on our server. When you finish the Free Test, your answers are sent to our server to be scored. Our server calculates your profile and returns it to your browser. We do not store the set of answers you submit in that scoring request; only the computed profile is kept, as described in Section 6.4.

6.4 The results record. Before any payment, we save your scored profile (your type code, type portrait, and trait metrics) on our server in a results record identified by a random public ID. This lets your results page load and lets checkout refer to the correct Results. Your browser also keeps a copy of your Results in local storage. The Privacy Policy explains how long we keep results records and how to ask us to delete them.

6.5 Your device. The public ID is kept in your browser storage and is used to connect your Results to a checkout. It is not published and does not by itself unlock anything. Anyone who uses your device or browser profile may see the Results saved there, so clear your browser data on shared devices. Viewing the full Report requires Access under Section 13.

6.6 Clearing your browser. If you clear your browser storage or switch device before you buy, the copy kept in your browser will be gone. You can open your saved Results again from the link we emailed you, after signing in with that email address. After you buy, you can recover the Report on any device using Section 13.

6.7 Saving your Results. Before the results page opens, we ask you to save your Results with an email address or with Google. You must use an email address that you control. We send that address one email with a private link to your Results, and the link asks you to sign in on any device that is not already signed in to that email address. If the email address is new to us, we also sign you in on that browser until a purchase is made for that address or someone signs in to it with a link, code, or Google. Do not enter an email address that belongs to someone else.

7.1 Price. The Report is a one-time purchase. The current price is US$19.99, shown against a list price of US$29.99. The price that applies to you is the price displayed at checkout when you place your order.

7.2 One-time charge only. Buying the Report does not start a subscription, a free trial, a membership, or any automatic renewal. You will not be charged again for the same Report. A later change to our prices applies only to new orders.

7.3 Currency. Prices are shown in US dollars. If your payment method is in another currency, your bank or card issuer may apply its own exchange rate and may charge foreign transaction or currency conversion fees. Those fees are set by your bank, not by us or the Payment Provider, and we cannot refund them.

7.4 Taxes. Depending on where you are, sales tax, value added tax (VAT), goods and services tax (GST), or a similar tax may be calculated by the Payment Provider at checkout where applicable. The total amount you will pay, including any tax, is shown before you confirm payment.

7.5 How the contract is formed. When you submit checkout, you make an offer to buy the Report at the price shown. Your order is accepted, and the contract for the Report is formed, when the Payment Provider confirms to us that the payment has succeeded. If the payment fails or is declined, no contract is formed and nothing is unlocked.

7.6 Merchant of Record. The Payment Provider acts as Merchant of Record and reseller for the payment transaction. This means it processes the payment, handles tax collection where applicable, and may appear as the seller on your receipt or card statement. We remain responsible to you for supplying the Report and the rest of the Service in line with these Terms and the law.

7.7 Errors in pricing or description. We take care to show correct prices and descriptions. If we discover an obvious error in the price or description of the Report before your order is accepted, we may decline the order. If the error is discovered after payment, we will contact you and you may choose either to keep the Report at the price you paid or to receive a full refund. We will never charge you more than the amount you approved at checkout.

7.8 Refusing orders. We or the Payment Provider may refuse or cancel an order that is incomplete, appears fraudulent or unauthorised, or would breach these Terms or the law. If you have already been charged for an order we cancel, you will receive a full refund.

7.9 Your email address. You must give a valid email address that you control at checkout. We fill in the address you saved your Results to, and you may change it. We use it to link Access to your purchase and to send you restore and sign-in emails. If the address is mistyped, you may not be able to restore the Report until you contact us and we verify the purchase.

8.1 Accepted methods. Checkout accepts Visa, Mastercard, and American Express cards. Apple Pay and Google Pay may also appear, depending on your device, browser, and country. Available methods are shown at checkout.

8.2 Who handles your payment. Payments are processed by Dodo Payments. Your card or wallet details are entered on the Payment Provider’s checkout and are handled by it. We do not receive or store your full card number or security code. The Payment Provider may carry out authorisation and fraud checks with your card issuer.

8.3 Their terms apply to checkout. The Payment Provider’s own terms and privacy policy apply to the checkout and payment process. Please read them before paying. We are not responsible for the Payment Provider’s acts or omissions, except to the extent the law makes us responsible.

8.4 Authorisation. By completing checkout you authorise the Payment Provider to charge your chosen payment method once, for the total shown, and you confirm that you are entitled to use that payment method.

8.5 How payment outcomes reach us. The Payment Provider notifies our server of each payment outcome automatically. When a payment succeeds, Access is turned on for the email address used at checkout. When a payment fails, nothing is unlocked. If a payment is refunded or reversed through a chargeback, Access to the full Report is switched off.

9.1 Immediate digital delivery. The Report is digital content delivered in your web browser. It is supplied immediately once the Payment Provider confirms your payment, usually within seconds. Nothing is shipped.

9.2 If the Report does not appear. Occasionally the payment confirmation may take a short time to arrive. If the Report has not unlocked a few minutes after a successful payment, refresh the page or use the Restore page with your checkout email. If it still does not unlock, email us with your checkout email address and we will investigate. If we cannot supply the Report, you will receive a full refund.

9.3 Technical requirements. You need a reasonably current web browser with JavaScript and local storage enabled, and an internet connection. We do not guarantee compatibility with every device, browser extension, or privacy setting.

9.4 How long Access lasts. Access to the Report is not time-limited and continues for as long as we operate the Service, unless it ends under Section 8.5 or Section 26. If we ever decide to close the Service, we will give at least 30 days’ notice on the Site so that you can save or print a personal copy of your Report.

10.1 Nothing to cancel later. Because the Report is a single, non-recurring purchase, there is no subscription to cancel and no future charge to stop.

10.2 Starting supply and the withdrawal right. Consumers in the European Union, European Economic Area, and United Kingdom normally have a 14-day right to withdraw from a distance contract. For digital content not supplied on a physical medium, that right ends once supply begins if the Consumer has expressly asked for supply to begin during the withdrawal period and has acknowledged that the right will be lost. At checkout you ask us to begin supplying the Report immediately and acknowledge that, where the law allows, you lose your 14-day withdrawal right once supply begins. Similar rules may apply in other countries.

10.3 When we will refund you. Whatever your location, and in addition to your statutory rights, we will refund the price you paid if:

• the Report fails to load or unlock, or is materially not as described on the Pricing page or at checkout, and we cannot fix the problem within a reasonable time
• you were charged more than once for the same Report
• the charge was not authorised by you or by someone entitled to use your payment method

10.4 How to ask. Email [email protected] within 14 days of purchase, from or quoting the email address used at checkout, and briefly describe the problem. For an unauthorised charge, please write as soon as you notice it. We aim to reply within two business days and may ask for information reasonably needed to verify the purchase or to try a fix first.

10.5 How refunds are paid. Approved refunds are returned to the original payment method through the Payment Provider. The time for the money to reach you depends on your bank or card issuer, and is often 5 to 10 business days. When a refund is processed, Access to the full Report is switched off as described in Section 8.5.

10.6 No unconditional guarantee. Outside the cases in Section 10.3 and the rights described in Section 12, we do not offer refunds simply because you disagree with your Results or have changed your mind after the Report has been supplied. We may still consider other requests case by case.

10.7 Statutory rights unaffected. Nothing in this Section 10 limits any statutory right or remedy you have, including those listed in Section 12.

11.1 Please contact us first. If you have a problem with a charge, please email us before raising a dispute with your bank. Most problems, such as a duplicate charge or a Report that did not unlock, can be fixed quickly through Section 10.

11.2 Your right to dispute. This Section does not limit your right to dispute a charge with your card issuer or to use any protection your payment method offers.

11.3 Effect of a chargeback. When a chargeback is opened or a payment is reversed, Access to the full Report is switched off. If the dispute is later resolved in favour of the original charge, we may restore Access.

11.4 Information shared in disputes. To respond to a dispute, we and the Payment Provider may share relevant transaction information with your card issuer and the card network, such as the order date, amount, checkout email, and whether and when the Report was accessed. The Privacy Policy explains this further.

11.5 Misuse. If we reasonably believe that a chargeback was raised dishonestly, for example to keep the Report after receiving it as described, we may refuse future orders from the same email address or payment method.

This Section gives a short, non-exhaustive summary of key consumer rights in some regions. It is for information only. Your rights are those set out in the law that applies to you, and they are not reduced by anything in these Terms.

• European Union and EEA. Under Directive (EU) 2019/770 on contracts for the supply of digital content, as implemented in your country, digital content must conform to the contract. If it does not, you may be entitled to have it brought into conformity, and, where that is impossible, disproportionate, or not done within a reasonable time, to a proportionate price reduction or to end the contract and receive a refund. The Consumer Rights Directive 2011/83/EU governs pre-contract information and the withdrawal right described in Section 10.2. You may also have the right to bring proceedings in the courts of the country where you live.
• United Kingdom. Under the Consumer Rights Act 2015, digital content must be of satisfactory quality, fit for a particular purpose you made known to us, and as described. If it is not, you are entitled to a repair or replacement, and if that is impossible or does not fix the fault within a reasonable time and without significant inconvenience, to a price reduction of up to the full price. If faulty digital content we supplied damages your device or other digital content and we did not use reasonable care and skill, you may be entitled to a repair or compensation. The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 govern the withdrawal right in Section 10.2.
• India. The Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020 protect you against deficiency in service, unfair trade practices, and unfair contract terms. You may file a complaint with the District, State, or National Consumer Disputes Redressal Commission that has jurisdiction, including the Commission where you live or work, and you may seek help from the National Consumer Helpline. Section 29 explains these routes.
• United States. You may have rights under federal law and the consumer protection laws of your state. Some states do not allow the exclusion of implied warranties or the limitation of incidental or consequential damages, so parts of Sections 23 and 24 may not apply to you. California residents may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
• Australia. Under the Australian Consumer Law, services and digital products supplied to consumers come with guarantees that cannot be excluded, including that they are supplied with due care and skill, are fit for any disclosed purpose, and match their description. For a major failure you may be entitled to cancel and receive a refund, and for a minor failure to have it fixed within a reasonable time or, if it is not, to a refund. You may also be entitled to compensation for other reasonably foreseeable loss caused by a failure.
• Elsewhere. If you live in another country, you keep any mandatory consumer rights that the law of that country gives you.

13.1 Access follows your checkout email. Access to the Report is tied to the email address used at checkout. There is no password account. After payment, the Report opens in the browser where you paid and a copy is kept in that browser’s local storage.

13.2 Restore. On another device, or after clearing your browser, use the Restore page and enter your checkout email. If that address has an active purchase, we email a one-time restore link that is valid for 45 minutes. The page shows the same response whether or not a purchase is found, so that it does not reveal who has paid.

13.3 Sign-in. With email sign-in, we send a sign-in link and a code to your email address, both valid for 45 minutes. You can also continue with Google. Google’s own terms and privacy policy apply to that sign-in step, and we use the information Google shares with us, such as your email address, only to sign you in, save your Results, and link your Access. A signed-in session lasts for up to 30 days, after which you will need to sign in again.

13.4 Remembering your unlock. To keep the Report available on a device, we may set a cookie that remembers the email address linked to your unlock for up to 180 days. The Privacy Policy describes the cookies and local storage we use.

13.5 Keep your links and codes safe. Restore links, sign-in links, and codes are personal to you. Do not forward or share them, and keep your email account secure, because anyone who can read your email may be able to reach your Report. Sign out or clear your browser when using a shared device. Tell us promptly if you think someone else has used your links, codes, or session.

13.6 Our security measures. We may limit the number of save, restore, sign-in, or checkout requests, ask you to complete a reCAPTCHA check, refuse a request that appears automated or abusive, or end sessions where we reasonably suspect misuse. We are not responsible for loss caused by your failure to keep your email account, devices, links, or codes secure, except to the extent the loss was caused by our own failure to take reasonable care.

14.1 Licence to use the Site. Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable licence to access and use the Site and the Free Test for your own non-commercial purposes.

14.2 Licence to the Report. When your payment succeeds, we grant you a personal, non-exclusive, non-transferable, non-sublicensable licence to view your own Report and to save or print one personal copy for your own use. The Report is licensed to you, not sold. Ownership of the Content remains with us or our licensors.

14.3 Sharing your own result. You may tell others your own four-letter type and describe your Results in your own words, share a link to our public pages, and quote short extracts from your own Report for personal, non-commercial discussion with a reference to UnlockPersonality.

14.4 What the licence does not allow. Without our prior written permission, you must not copy, reproduce, republish, translate, adapt, sell, rent, lend, sublicense, distribute, or publicly display the Report or other Content, except as Section 14.3 allows. Section 16 lists further restrictions.

14.5 Rights the law gives you. These restrictions do not apply to the extent they would prevent a use that the copyright law where you live expressly permits and does not allow a contract to override, such as a fair dealing or fair use exception that genuinely applies.

15.1 Our rights. The Service and the Content, including the name UnlockPersonality, our logo, the question bank, scoring method, type descriptions, report chapters, design, and software, are owned by CyberRudra Technologies or its licensors and are protected by copyright, trademark, database, and other intellectual property laws. All rights not expressly granted in these Terms are reserved.

15.2 Third-party trademarks. Myers-Briggs Type Indicator, Myers-Briggs, and MBTI are trademarks or registered trademarks of The Myers-Briggs Company in the United States and other countries. 16Personalities and other names mentioned on the Site are the property of their respective owners. We refer to these names only to describe or distinguish our product, and such references do not imply any affiliation, sponsorship, or endorsement.

15.3 Use of our brand. You must not use our name, logo, or other branding in a way that suggests a connection with us, endorsement by us, or that may cause confusion, without our written permission.

16.1 Prohibited conduct. You agree that you will not, and will not help or allow anyone else to:

1. scrape, crawl, mine, harvest, or copy the Site or Content, including the question bank, type descriptions, or report chapters, by automated or systematic means
2. access or use the Service through bots, scripts, or other automated tools, except ordinary search engine indexing of our public pages in line with our robots instructions
3. reverse engineer, decompile, or attempt to reconstruct our scoring method or algorithms, for example by submitting large numbers of answer combinations, except to the extent the law expressly permits this despite a contractual restriction
4. use the Content to build, train, test, or improve a competing personality test, report, or product, including any machine learning or artificial intelligence model
5. resell, redistribute, share, or publish the Report or access to it, or offer Reports to others as a paid or free service
6. bypass, disable, or interfere with the paywall, access controls, restore or sign-in features, rate limits, or any other technical restriction
7. probe, scan, or test the vulnerability of the Service, breach or circumvent security or authentication measures, or interfere with our hosting, network, or security providers
8. upload, transmit, or link to viruses, malware, or any other harmful code, or overload, flood, or disrupt the Service or checkout
9. impersonate any person or organisation, use another person’s email address or payment method without permission, or misrepresent your connection with anyone
10. trigger result-saved, restore, or sign-in emails to addresses you do not control, or use the Service to harass anyone
11. misuse the contact form, including by sending spam, bulk or automated messages, advertising, abusive, threatening, defamatory, or unlawful content, or attempting to defeat its spam protection
12. use any Result or Report to assess, screen, or make decisions about another person, as described in Section 5.4
13. present the Service as the official MBTI assessment, a clinical service, or something we have endorsed when we have not
14. frame or mirror the Site, or remove or alter any copyright, trademark, or other notice
15. use the Service in any way that is unlawful, fraudulent, or infringes the rights of others

16.2 Consequences. If you breach this Section, we may take the steps described in Section 26 and any other action the law allows.

17.1 Messages you send. You are responsible for what you send us through the contact form or by email. Please do not include sensitive personal information, such as health details, that we do not need, and do not include another person’s personal information unless you are entitled to share it. We may ignore or delete a message that breaches these Terms.

17.2 Feedback. We welcome bug reports, corrections, and comments about the Service. If you send feedback, you grant us a free, worldwide, perpetual, irrevocable licence to use it to operate and improve the Service, without any obligation to you. We will not publish your name or identify you in connection with feedback without your permission.

17.3 Unsolicited ideas. Please do not send us confidential business ideas, product concepts, test items, or creative works. If you do, we have no obligation to review them, keep them confidential, or pay for them, and we may already be developing something similar independently.

18.1 Electronic communications. You agree that we may communicate with you electronically, by email to the address you gave us or by notices on the Site. Agreements, notices, and other communications we provide electronically satisfy any legal requirement that they be in writing, to the extent the law allows.

18.2 Transactional emails. We send emails needed to provide the Service, such as the link to your saved Results, restore links, sign-in links and codes, and replies to your messages. These are sent through our email delivery provider, Resend. The Payment Provider may separately send you a receipt or other messages about your payment. Transactional messages are not marketing, and you cannot opt out of them while you use the related feature.

18.3 Marketing. If we ever send marketing messages, we will do so only where the law allows, and every such message will include a simple way to opt out.

18.4 Notices to us. Legal notices to us should be sent by email to [email protected], with a copy by post to the address in Section 3.1 if you wish.

19.1 Providers we use. We rely on third parties to run parts of the Service, including:

• Dodo Payments, for checkout, payment processing, and acting as Merchant of Record
• Resend, for delivering transactional emails
• Google reCAPTCHA, to protect the contact, save, sign-in, restore, and checkout forms against spam and abuse
• our hosting provider and Cloudflare, for serving the Site and for network performance and security
• Google, for sign-in with Google

Where you interact directly with one of these services, its own terms and privacy policy may apply. Use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

19.2 No advertising. We do not show advertising and we do not work with advertising networks. We use Google Analytics to measure how the Site is used. The Privacy Policy explains that measurement.

19.3 External links. The Site may link to websites we do not control. A link is not an endorsement, and we are not responsible for the content, policies, or practices of those websites. Your use of them is governed by their own terms.

20.1 Notice and takedown. We respect the intellectual property rights of others. If you believe that material on the Site infringes your copyright or other rights, please email [email protected] with the subject line “Copyright complaint” and include:

1. your full name, postal address, telephone number, and email address
2. a description of the copyrighted work or other right you say has been infringed
3. the exact URL or other details sufficient for us to locate the material
4. an explanation of why you believe the material infringes your rights
5. a statement that you have a good-faith belief that the use is not authorised by the rights owner, its agent, or the law
6. a statement that the information in your notice is accurate and that you are the rights owner or authorised to act on the owner’s behalf
7. your physical or electronic signature

20.2 United States users. For notices under the US Digital Millennium Copyright Act (17 U.S.C. § 512), the statement in item 6 above must be made under penalty of perjury. Please be aware that a person who knowingly makes a material misrepresentation in a notice may be liable for damages.

20.3 India: Grievance Officer. In line with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Consumer Protection (E-Commerce) Rules, 2020, our Grievance Officer can be contacted as follows:

Grievance Officer, CyberRudra Technologies
6, Keshav City, Vrundavan Nagar, Sindhi Meghe
Wardha, Maharashtra 442001, India
Email: [email protected] (subject line “Grievance”)

For complaints made under the Information Technology Rules, 2021, we will acknowledge your complaint within 24 hours and aim to resolve it within 15 days of receipt. For consumer complaints under the Consumer Protection (E-Commerce) Rules, 2020, we will acknowledge your complaint within 48 hours and resolve it within one month of receipt. Please include your name, contact details, the URL or order concerned, and a description of the issue.

20.4 Our response. We will review each complete notice and may remove or restrict access to material, or take other steps, where we consider it appropriate or where the law requires. We may forward a copy of a notice to anyone who provided the material concerned.

Our Privacy Policy explains what personal information we collect when you use the Service, including the results record described in Section 6.4, your checkout email, and the cookies and local storage described in Section 13, together with why we use it, who we share it with, how long we keep it, and the rights you have. Please read it alongside these Terms.

22.1 Improving the Service. We may update, change, or improve the Service from time to time, for example to refine the questions, scoring, wording, or design, to fix errors, to improve security, or to reflect changes in the law. Results from a later version of the Free Test may differ from earlier ones.

22.2 Changes to a Report you have bought. We may update the content of a Report you have already bought, but we will not make a change that materially reduces its quality or the features described at the time of your purchase, unless the change is needed for legal, security, or technical reasons. If a change materially and negatively affects your access to or use of a Report you have bought, we will tell you in advance where practical, and you may end the contract and receive a refund where the law gives you that right.

22.3 Availability. We aim to keep the Service available at all times but cannot promise that it will be uninterrupted or error-free. We may suspend the Service, in whole or in part, for maintenance, updates, security reasons, or events outside our control. We will try to keep any planned interruptions short.

22.4 Security. We use reasonable technical and organisational measures to protect the Service, including encrypted connections and network security provided through Cloudflare. No online service can be completely secure, and you use the Service at your own risk to that extent. Please report any suspected security vulnerability to us by email; please do not test or exploit it.

23.1 What we promise. We will supply the Report with reasonable care and skill and substantially as described on the Pricing page and at checkout at the time of your purchase.

23.2 Disclaimer. Apart from Section 23.1 and the rights that cannot be excluded under Section 23.3, and to the fullest extent permitted by law, the Service, the Results, and the Report are provided “as is” and “as available”. We disclaim all other warranties, conditions, and representations, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. In particular, we do not warrant that any Result or Report will be accurate, complete, or suitable for your circumstances, or that the Service will be uninterrupted, secure, or free of errors.

23.3 Consumer carve-outs. If you are a Consumer, nothing in this Section excludes, restricts, or modifies any guarantee, warranty, condition, or right that the law where you live implies or gives you and does not allow to be excluded, including your rights under the laws described in Section 12. Where the law allows us to limit our liability for breach of such a guarantee but not to exclude it, our liability is limited to resupplying the Report or refunding the price you paid, at our option.

24.1 What we never exclude. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law, including liability under the consumer rights described in Section 12.

24.2 Losses we are not responsible for. Subject to Section 24.1, we are not liable for:

• loss or damage that was not reasonably foreseeable when the contract was formed
• loss of profits, revenue, business, contracts, opportunity, or goodwill, or any business loss, because the Service is provided for personal, non-commercial use
• loss arising from decisions you or others make based on a Result or Report, including about employment, education, relationships, health, or money
• loss caused by your breach of these Terms, by your failure to keep your email account, links, or codes secure, or by your devices or software
• loss caused by events outside our reasonable control, as described in Section 27

24.3 Cap on liability. Subject to Section 24.1, our total aggregate liability to you for all claims arising out of or in connection with the Service or these Terms, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, is limited to the greater of (a) the total amount you paid us for the Service in the 12 months before the event giving rise to the claim, and (b) US$50.

24.4 Where limits do not apply. Some jurisdictions do not allow certain limitations or exclusions of liability. Where that is the case, the limitations in this Section apply only to the extent the law allows.

25.1 Who this applies to. This Section applies only if (a) you use the Service in the course of a trade, business, or profession, or on behalf of an organisation, or (b) you misuse the Service in breach of Section 5.4 or Section 16. It does not apply to a Consumer who uses the Service in good faith for personal purposes.

25.2 Your obligation. Where this Section applies, you agree to indemnify us against losses, damages, costs, and reasonable legal fees we incur as a result of a third-party claim arising from that business use or misuse, or from your breach of these Terms, to the extent the claim is caused by you. We will notify you promptly of any such claim and allow you a reasonable opportunity to participate in its defence.

26.1 You may stop at any time. You may stop using the Service at any time. You can ask us to delete your results record and other personal information as described in the Privacy Policy. If you do, we may no longer be able to restore your Report.

26.2 Our right to suspend or end Access. We may suspend or end your use of the Service, refuse an order, block restore or sign-in requests, or switch off Access if we reasonably believe that you have materially breached these Terms, that a purchase was fraudulent or unauthorised, that a payment has been refunded or reversed, or that we must do so to comply with the law or protect the Service or other users.

26.3 Fair process. Where it is reasonable and lawful, we will tell you before or promptly after taking action under Section 26.2, explain why, and give you an opportunity to respond. If we end Access to a Report you paid for without a valid reason under these Terms, we will refund the price you paid.

26.4 What survives. Sections that by their nature should continue after these Terms end, including Sections 14.4, 15, 16, 23, 24, 25, 29, 30, and 31, will continue to apply.

We are not responsible for any failure or delay in performing our obligations caused by events outside our reasonable control, such as natural disasters, epidemics, war, terrorism, civil unrest, government action, failures of public networks or power supplies, cyberattacks, or outages at our hosting, network, email, or payment providers. If such an event occurs, we will take reasonable steps to limit its effects and resume the Service as soon as practical. If an event prevents us from supplying a Report you have paid for within a reasonable time, you may ask for a full refund.

28.1 Why we may change them. We may update these Terms to reflect changes to the Service, our providers, our business, or the law.

28.2 Notice and effective date. We will post the updated Terms on this page and change the “Last updated” date at the top. If a change is material, we will give reasonable notice before it takes effect, for example by a notice on the Site and, where we hold your email address and the change affects a purchase you have made, by email. Unless we say otherwise, updated Terms take effect on the date shown.

28.3 Purchases already made. Your purchase of a Report is governed by the Terms in force at the time of that purchase. A later change will not add a charge, a renewal, or a new obligation to a purchase you have already made, and it will not reduce your statutory rights in relation to it, unless you agree.

28.4 Continued use. For use of the Site and the Free Test after updated Terms take effect, the updated Terms apply. If you do not agree to them, please stop using the Service.

29.1 Talk to us first. If you have a complaint or dispute, please write to us at [email protected] with your name, your checkout email if relevant, a description of the issue, and the outcome you would like. We will acknowledge your message and try in good faith to resolve it. Please allow us 30 days from receipt to do so before starting formal proceedings. This step does not stop either of us from seeking urgent relief from a court, and it does not affect any time limit that applies to your statutory rights.

29.2 Alternative dispute resolution. If we cannot resolve your complaint, you may be able to use an alternative dispute resolution (ADR) body. The European Commission’s Online Dispute Resolution platform closed on July 20, 2025, so Consumers in the EU and EEA may instead use any national ADR body available to them. Consumers in the United Kingdom may use an approved ADR provider or seek advice from Citizens Advice. We will consider in good faith any request to take part in ADR.

29.3 India. Consumers in India may contact the National Consumer Helpline (toll-free 1915, or consumerhelpline.gov.in) for help resolving a complaint, and may file a complaint with the appropriate Consumer Disputes Redressal Commission under the Consumer Protection Act, 2019, including online through the e-Daakhil portal.

29.4 No mandatory arbitration and no class action waiver. These Terms do not require you to resolve disputes through private arbitration, and they do not ask you to give up any right to bring or join a class, collective, or representative action.

30.1 Governing law. These Terms, and any dispute or claim arising out of or in connection with them or the Service, including non-contractual disputes, are governed by the laws of India.

30.2 Jurisdiction. Subject to Sections 30.3 and 30.4, the courts at Maharashtra, India have jurisdiction over any such dispute or claim.

30.3 Consumers in the EU, EEA, and UK. If you are a Consumer living in the European Union, the European Economic Area, or the United Kingdom, the choice of Indian law does not deprive you of the protection of the mandatory provisions of the law of the country where you live, and you may bring proceedings in the courts of that country. If you live in Scotland or Northern Ireland, you may also bring proceedings in your local courts.

30.4 Consumers in India and elsewhere. If you are a Consumer in India, you may approach the District, State, or National Consumer Disputes Redressal Commission that has jurisdiction under the Consumer Protection Act, 2019, including the Commission where you live or work. If you are a Consumer elsewhere, you keep any mandatory protections and any right to bring proceedings in your local courts that the law where you live gives you.

30.5 Intellectual property. We may seek an injunction or other relief to protect our intellectual property rights in any court that has jurisdiction.

31.1 Assignment. We may transfer our rights and obligations under these Terms to another organisation, for example if our business is sold or reorganised, provided this does not reduce your rights. We will tell you if this happens. You may not transfer your rights or obligations under these Terms, including your Access, without our written consent, except where the law allows.

31.2 Severability. Each provision of these Terms operates separately. If a court or other competent authority finds any provision unlawful or unenforceable, that provision will apply only to the extent it is enforceable, and the remaining provisions will stay in full force and effect.

31.3 No waiver. If we delay or do not insist on our rights under these Terms, that does not mean we have waived them, and we may still enforce them later. A waiver is effective only if it is in writing.

31.4 Entire agreement. These Terms, together with the price and description of the Report shown at checkout at the time of purchase, are the entire agreement between you and us about the Service and replace any earlier statements on the same subject. The Privacy Policy explains how we handle personal information. Nothing in this Section limits liability for fraudulent misrepresentation or any statutory right.

31.5 Third-party rights. These Terms are between you and us. No other person has any right to enforce any of them, except where a law expressly gives that right. In particular, for users in the United Kingdom, the Contracts (Rights of Third Parties) Act 1999 does not apply. We do not need anyone else’s consent to change or end these Terms.

31.6 Language. These Terms are written in English, and the Service is provided in English. If we provide a translation, the English version controls to the extent permitted by law.

31.7 Relationship. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and us.